Privacy & Data Protection Policy

Last Updated: August 10, 2026

At KIVZARONAā„¢, operated by Wagwear LLC, we respect the privacy of our customers and website visitors.

This Privacy & Data Protection Policy explains what information may be collected when you browse our website, place an order, communicate with our customer service team, or otherwise interact with our online store. It also describes how that information may be used, protected, and shared where necessary to provide our services.

By accessing or using our website, you acknowledge the practices described below.

1. Information We May Collect

We collect information that helps us operate our store, process purchases, provide customer support, and improve the shopping experience.

Information You Give Us

You may provide personal information when you:

  • Place or manage an order

  • Create or use a customer account

  • Contact our customer service team

  • Subscribe to promotional emails

  • Submit forms or other information through our website

Depending on your interaction with us, this information may include:

  • Full name

  • Email address

  • Telephone number, when provided

  • Shipping address

  • Billing address

  • Order and purchase information

  • Customer service communications

Payment details are generally handled by third-party payment processors rather than being directly stored by KIVZARONAā„¢.

2. Information Collected During Website Use

Certain technical information may be collected automatically when you visit or interact with our website.

This may include:

  • Internet Protocol (IP) address

  • Browser type and version

  • Device type

  • Operating system

  • Pages viewed

  • Website interaction activity

  • Referring or exit pages

  • Approximate location derived from technical information

  • Cookie and similar technology data

This information helps us understand how visitors use our store and allows us to maintain, secure, and improve the website.

3. How We Use Personal Information

Information collected through the KIVZARONAā„¢ website may be used for legitimate business and ecommerce purposes, including:

Order Fulfillment

To confirm purchases, process orders, coordinate shipment, and provide delivery or tracking information.

Customer Assistance

To respond to questions, resolve order-related issues, and provide support before or after a purchase.

Store Improvement

To understand customer interactions and improve website functionality, navigation, product presentation, and overall user experience.

Account & Transaction Security

To help identify suspicious activity, prevent misuse, protect customer accounts, and reduce fraudulent transactions.

Marketing Communications

When you have chosen to receive them, we may send information about new products, promotions, offers, or other KIVZARONAā„¢ updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in those communications.

4. Payment Information

KIVZARONAā„¢ uses secure third-party payment services to process eligible transactions.

Your payment information may be transmitted directly to the applicable payment provider through an encrypted checkout process.

KIVZARONAā„¢ / Wagwear LLC does not intend to retain complete credit or debit card numbers on its own customer service systems.

Payment providers may process information according to their own terms and privacy policies.

5. Cookies & Similar Technologies

Our website may use cookies, pixels, tags, and related technologies to operate essential store functions and better understand website activity.

Cookies may generally fall into the following categories:

Essential Cookies

Used for important store functions such as maintaining shopping carts, account sessions, security, and checkout.

Analytics & Performance Cookies

Used to understand website traffic, visitor behavior, and areas where the shopping experience may be improved.

Advertising Cookies

May be used to measure advertising performance or provide more relevant promotional content through supported advertising partners.

Your browser may allow you to restrict or delete cookies.

Please be aware that disabling certain cookies may affect shopping cart, checkout, login, or other website functionality.

6. Advertising & Analytics Partners

We may work with third-party advertising, analytics, ecommerce, and marketing providers.

Depending on the services enabled on our website, these providers may use cookies, pixels, or similar technologies to understand website interactions or measure advertising activity.

Such providers may include platforms such as:

  • Meta platforms, including Facebook and Instagram

  • Google services

  • Ecommerce and website analytics providers

  • Email and advertising technology providers

These third parties process information according to their own privacy practices and policies.

Where available, users may manage personalized advertising preferences directly through the applicable platform or browser settings.

7. When Information May Be Shared

KIVZARONAā„¢ does not sell customer personal information as part of our ordinary retail operations.

However, certain information may be shared with trusted service providers when reasonably necessary to operate our business.

Examples may include providers that assist with:

  • Payment processing

  • Website hosting

  • Ecommerce platform services

  • Order fulfillment

  • Shipping and delivery

  • Customer support

  • Fraud prevention

  • Analytics

  • Email communications

  • Advertising and marketing

We may also disclose information when required to comply with applicable laws, legal processes, regulatory requirements, or legitimate government requests.

8. Protecting Your Information

We take reasonable administrative and technical measures intended to protect customer information from unauthorized access, loss, misuse, or disclosure.

Our store may use safeguards such as:

Encrypted Connections
Sensitive information transmitted through checkout is generally protected using secure connection technology.

Restricted Access
Access to customer information is limited where appropriate to personnel or service providers who require it to perform legitimate business functions.

Secure Payment Processing
Payment information is processed through third-party payment providers using their applicable security procedures.

No online storage or transmission system can guarantee absolute security, but we work to use reasonable safeguards appropriate to our ecommerce operations.

9. Third-Party Websites

Our website may contain links to websites, applications, payment providers, social media platforms, or other third-party services.

Once you leave the KIVZARONAā„¢ website, the privacy practices of those external services are governed by their own policies.

KIVZARONAā„¢ is not responsible for the content, security practices, or privacy procedures of independent third-party websites.

We encourage you to review their privacy policies before submitting personal information.

10. Your Privacy Choices

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These may include the ability to:

  • Request access to certain personal information we maintain

  • Ask that inaccurate information be corrected

  • Request deletion of eligible personal information

  • Opt out of promotional email communications

  • Manage browser cookies and tracking preferences

  • Ask questions about how your information is handled

Some requests may be subject to legal, accounting, fraud-prevention, transaction-record, or other legitimate retention requirements.

11. Children's Information

The KIVZARONAā„¢ online store is intended for general adult ecommerce use and is not specifically directed toward children under the age of 13.

We do not knowingly seek to collect personal information directly from children under 13.

If we become aware that information from a child has been collected inappropriately, we may take reasonable steps to remove that information where required.

A parent or legal guardian may contact us regarding such a request.

12. Email Preferences

If you subscribe to KIVZARONAā„¢ promotional communications, we may use your email address to send brand updates, product announcements, special offers, or related marketing messages.

Promotional emails are intended to include an option to unsubscribe.

Choosing to stop marketing communications will not necessarily prevent us from sending transactional messages related to:

  • Existing orders

  • Shipping updates

  • Account matters

  • Customer service inquiries

  • Other non-promotional transactions

13. Data Retention

We may keep certain information for as long as reasonably necessary to:

  • Complete and document transactions

  • Provide customer service

  • Maintain business and accounting records

  • Meet legal or regulatory obligations

  • Resolve disputes

  • Protect against fraudulent activity

  • Enforce applicable agreements

Retention periods may vary depending on the type of information and the purpose for which it was collected.

14. Privacy Policy Updates

We may revise this Privacy & Data Protection Policy from time to time to reflect changes in our store operations, technology, service providers, or applicable requirements.

When changes are made, the revised version may be posted on this page with an updated revision date.

We encourage visitors to review this page periodically.

15. Questions About Your Privacy?

If you have questions about this policy, wish to make a privacy-related request, or need assistance concerning personal information associated with an order, please contact us.

KIVZARONAā„¢
Operated by: Wagwear LLC
Email: service@kivzaro.com

When contacting us regarding an existing order, including your order number may help us locate the relevant information more efficiently.

Your Privacy Matters to KIVZARONAā„¢

We aim to provide a shopping experience that is clear, secure, and respectful of your informationā€”from browsing our latest pet apparel to completing your order and receiving customer support.