Website Terms & Conditions

Last Updated: August 10, 2026

Welcome to KIVZARONAā„¢, operated by Wagwear LLC.

These Website Terms & Conditions explain the rules that apply when you browse our website, place an order, use our online features, or otherwise interact with the products, content, tools, and services made available through our store.

Throughout these Terms, the words ā€œwe,ā€ ā€œus,ā€ and ā€œourā€ refer to Wagwear LLC and KIVZARONAā„¢ where applicable.

By accessing or using our website, you agree to these Terms as well as any policies referenced on the site, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please discontinue use of the website and Services.

1. Eligibility & Website Access

By using our website, you represent that you are legally permitted to enter into transactions in your place of residence.

If you allow a minor under your supervision to access the website using your device or account, you are responsible for that use to the extent permitted by applicable law.

Certain features may require you to provide information such as:

  • Your name

  • Email address

  • Shipping information

  • Billing details

  • Payment information

  • Other information necessary to complete an order

You agree that information provided to us will be accurate, current, and complete.

2. Customer Accounts

If account functionality is available, you are responsible for keeping your login credentials confidential.

You are also responsible for activity conducted through your account unless otherwise required by law.

You may not intentionally:

  • Share account credentials for fraudulent purposes

  • Transfer or sell an account without authorization

  • Misrepresent your identity

  • Use another customer's account without permission

We may restrict or suspend account access where reasonably necessary to protect customers, our website, or our business.

3. Product Information

KIVZARONAā„¢ makes reasonable efforts to present pet apparel and related merchandise as accurately as possible.

Product pages may include details such as:

  • Product descriptions

  • Materials

  • Available sizes

  • Colors

  • Features

  • Pricing

  • Availability

  • Product photographs

Please understand that colors and textures may appear differently depending on screen settings, lighting, display calibration, and photography conditions.

Because many KIVZARONAā„¢ products involve fabrics and textile materials, small variations in texture, stitching, finish, or appearance may occur.

We may update product descriptions, availability, specifications, or other information when necessary.

4. Availability & Product Changes

Products may be added, modified, replaced, or discontinued from time to time.

We reserve the right, where permitted, to:

  • Limit available quantities

  • Restrict purchases in certain regions

  • Adjust product specifications

  • Discontinue a style, color, or collection

  • Change product availability

Displaying a product on our website does not guarantee that it will remain available indefinitely.

5. Orders & Acceptance

Submitting an order represents a request to purchase the selected merchandise.

An order may be subject to review before final acceptance.

We may decline, limit, or cancel an order where reasonably necessary, including in situations involving:

  • Suspected fraud

  • Incorrect pricing

  • Inventory errors

  • Payment authorization problems

  • Shipping restrictions

  • Unusual purchasing activity

  • Information that appears incomplete or inaccurate

Receiving an automated order confirmation does not necessarily mean every order has completed all processing steps.

6. Order Accuracy

Please review your order information carefully before completing checkout.

This includes:

  • Product selection

  • Size

  • Quantity

  • Shipping address

  • Billing information

  • Contact details

Because fulfillment may begin soon after an order is placed, changes or cancellations cannot always be guaranteed.

If you need assistance, contact us as quickly as possible at:

service@kivzaro.com

7. Personal Use

Unless otherwise agreed in writing, products purchased through KIVZARONAā„¢ are intended primarily for personal consumer use.

You may not use the website to engage in unauthorized resale, fraudulent purchasing activity, or other commercial conduct that interferes with our normal retail operations.

We may limit quantities where purchasing patterns reasonably appear inconsistent with ordinary consumer use.

8. Prices, Promotions & Taxes

Product prices may change periodically.

The applicable product price will generally be the price presented during checkout when the order is submitted, subject to correction of obvious errors.

Unless specifically stated otherwise, displayed product prices may not include:

  • Shipping charges

  • Sales tax

  • VAT

  • Customs duties

  • Import charges

  • Brokerage fees

  • Other government-imposed costs

Promotional codes, discounts, and special offers may be subject to separate conditions and expiration dates.

Promotions may not always be combined.

9. Payments

You agree to provide valid and authorized payment information when completing a purchase.

Available payment methods will be displayed during checkout.

Transactions may be processed by independent payment providers that operate under their own terms, security requirements, and privacy practices.

KIVZARONAā„¢ does not intend to directly retain complete credit or debit card numbers within its customer support systems.

Orders may be delayed or canceled if payment authorization cannot be completed.

10. Shipping & Delivery

Orders are delivered in accordance with our current Shipping & Delivery Policy.

Processing and transit times shown on the website are estimates unless specifically stated otherwise.

Delivery schedules may be affected by circumstances such as:

  • Carrier delays

  • Customs processing

  • Severe weather

  • Holidays

  • Peak shopping periods

  • Transportation disruptions

  • Incorrect delivery information

  • Events outside our reasonable control

Please ensure that all delivery information is complete and accurate before submitting an order.

11. Returns & Refunds

Eligible returns, refunds, exchanges, and damaged-item claims are governed by our current Returns, Exchanges & Refunds Policy.

Merchandise must satisfy the applicable return conditions before a refund or exchange can be approved.

Pet apparel showing signs of extended wear, washing, pet hair, odors, stains, alteration, or customer-caused damage may not qualify for standard returns unless otherwise required by applicable law.

12. Intellectual Property

The KIVZARONAā„¢ website and its original content may include protected intellectual property such as:

  • The KIVZARONAā„¢ brand name

  • Logos and visual identity

  • Product photography

  • Graphics

  • Website layouts

  • Product descriptions

  • Marketing materials

  • Illustrations

  • Design elements

  • Written content

Such materials are owned by or licensed for use by Wagwear LLC and are protected where applicable by copyright, trademark, and other intellectual property laws.

Access to our website does not grant ownership rights to these materials.

13. Acceptable Personal Use

You may browse and use our website for lawful personal shopping purposes.

Unless you receive prior written permission, you may not:

  • Reproduce substantial website content for commercial use

  • Republish our original product imagery

  • Copy our branding for another business

  • Modify or distribute proprietary website materials

  • Use KIVZARONAā„¢ trademarks in a misleading manner

  • Present our content as your own

Nothing in these Terms transfers ownership of KIVZARONAā„¢ intellectual property to website visitors.

14. Third-Party Services

Our store may rely on third-party providers for services such as:

  • Payment processing

  • Ecommerce hosting

  • Analytics

  • Advertising

  • Order fulfillment

  • Shipping

  • Customer communications

  • Social media integrations

These independent services may operate according to their own policies and terms.

We do not control every third-party platform and cannot guarantee the continued availability, accuracy, or security of services operated independently from us.

15. External Links

Our website may occasionally contain links to third-party websites or services.

These links are provided for convenience and do not necessarily constitute endorsement.

When you visit an external website, its own terms and privacy practices apply.

KIVZARONAā„¢ and Wagwear LLC are not responsible for independently operated third-party websites to the extent permitted by applicable law.

16. Reviews, Suggestions & Feedback

You may choose to provide reviews, comments, suggestions, ideas, photographs, or other feedback.

By submitting content to us, you represent that you have the right to provide that material and that doing so does not knowingly violate the rights of another person.

Where permitted by law, you grant us permission to use submitted feedback for reasonable business purposes, including:

  • Improving products

  • Improving our website

  • Customer service

  • Marketing

  • Internal analysis

You should not submit unlawful, abusive, defamatory, infringing, or intentionally misleading content.

17. Website Accuracy

We make reasonable efforts to maintain accurate website information.

However, occasional mistakes may occur involving:

  • Pricing

  • Product descriptions

  • Availability

  • Promotional information

  • Shipping estimates

  • Images

  • Typographical content

If an obvious error is identified, we may correct the information and, where necessary, contact affected customers.

An order associated with a material pricing or inventory error may be adjusted or canceled where permitted by law.

18. Prohibited Activities

You agree not to misuse our website or Services.

Prohibited conduct includes attempting to:

  • Violate applicable law

  • Commit fraud

  • Infringe intellectual property rights

  • Introduce malicious software or harmful code

  • Circumvent website security

  • Obtain unauthorized access to accounts or systems

  • Scrape personal information unlawfully

  • Disrupt website performance

  • Send spam or phishing communications

  • Impersonate another individual

  • Use automated systems in a manner that materially interferes with normal website operation

We may restrict access where we reasonably believe these rules have been violated.

19. Service Availability

We work to keep the KIVZARONAā„¢ website accessible and functioning properly.

However, uninterrupted operation cannot be guaranteed.

Temporary disruptions may occur because of:

  • Website maintenance

  • Software updates

  • Hosting outages

  • Technical failures

  • Third-party service interruptions

  • Security measures

  • Events outside our control

We may modify, suspend, or discontinue certain website functions when reasonably necessary.

20. Disclaimer of Warranties

To the maximum extent permitted under applicable law, our website and Services are provided on an ā€œas availableā€ basis.

Nothing in these Terms is intended to exclude consumer protections or warranties that cannot legally be excluded.

We do not guarantee that the website will always be:

  • Completely uninterrupted

  • Free from technical errors

  • Available in every location

  • Compatible with every device

  • Free from every possible security risk

Product-specific legal rights remain subject to applicable consumer protection laws.

21. Limitation of Liability

To the fullest extent permitted by applicable law, Wagwear LLC and KIVZARONAā„¢ will not be responsible for indirect, incidental, special, or consequential losses arising solely from use of the website where such liability may lawfully be limited.

This section does not exclude liability that cannot be excluded or restricted under applicable consumer law.

Your statutory rights remain unaffected where applicable.

22. Responsibility for Misuse

To the extent permitted by law, you may be responsible for losses, claims, or expenses resulting from your unlawful misuse of the Services, infringement of another party's rights, or material violation of these Terms.

Nothing in this section expands obligations beyond what applicable law permits.

23. Suspension or Termination

We may suspend or restrict access to certain Services where reasonably necessary because of:

  • Security concerns

  • Fraudulent activity

  • Serious violations of these Terms

  • Abuse of website functionality

  • Legal requirements

Termination of website access does not automatically eliminate obligations relating to transactions or conduct that occurred before termination.

24. Governing Rules

These Terms are intended to operate in accordance with applicable laws and consumer protection requirements.

Your location may provide mandatory legal rights that cannot be waived or restricted by these Terms.

Because KIVZARONAā„¢ may serve customers in different jurisdictions, nothing in these Terms is intended to deprive a customer of protections that apply under mandatory local law.

25. Changes to These Terms

We may revise these Terms when reasonably necessary to reflect changes involving:

  • Our business operations

  • Website functionality

  • Products

  • Service providers

  • Legal requirements

  • Store policies

The current version will be posted on this page together with its applicable revision date.

Continued use of the website after updated Terms become effective may constitute acceptance where permitted by law.

26. Related Store Policies

These Terms should be read together with other policies available through the KIVZARONAā„¢ website, including our:

Privacy & Data Protection Policy

Shipping & Delivery Policy

Returns, Exchanges & Refunds Policy

Payment & Checkout Information

If a specific policy contains rules that apply directly to a particular transaction or service, those provisions may apply together with these Terms.

27. Contact Us

Questions about these Website Terms & Conditions may be directed to:

KIVZARONAā„¢
Operated by Wagwear LLC
Email: service@kivzaro.com

When contacting us about an existing purchase, please include your order number whenever possible so our team can review the matter more efficiently.

KIVZARONAā„¢ ā€” Modern Pet Apparel for Everyday Living

By keeping our store policies clear and accessible, we aim to make shopping for KIVZARONAā„¢ pet apparel straightforward from browsing and checkout through delivery and after-sales support.